GENERAL SUMMARY:

The primary purpose of this position is to assist First Commerce in fulfilling our Vision of Empowering Generations, Transforming Communities. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs.

The Human Resources Generalist is responsible for administering the HR process to include: team member relations, payroll and benefits administration, policy interpretation and administration, recruitment support, HR Ticketing administration, and the participation in coordination of company-sponsored employee events, services and activities.

Some Responsibilities:

HR Administration

• Participates in new team member orientations (iWelcome)
• Communicates effectively with team members to answer payroll queries.
• Creates, updates and maintains job descriptions
• Oversees Human Resource Information System records and compiles reports from database. Supports regular auditing and secure record keeping practices.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Performs other related duties as required and assigned; may provide back up support to other human resources department functions.

Payroll Administration

• Reviews payroll changes for accuracy and compliance in dual control.
• Manages benefit processes and 401k reporting and administration.
• Back-up point-of-contact for payroll matters.
• Complies with local, state, and federal regulations and relevant legislation and ensures proper communications and reports are completed.
• Prepares regular internal and external reporting and ad hoc reports upon request.
• Responsible for maintaining compliance with applicable federal, state, and local laws.

Benefits Administration

• Manages benefits administration to include enrollment, claims resolution, change reporting, and communicating benefit information to team members.
• Manages team member leave process and processes related to FMLA, ADA, and workers compensation; manages medical files.
• Liaises with benefit brokers and other associated vendors.
• Prepares and submits all required benefit reports and government forms.
• Performs other benefits responsibilities as required.

Other Responsibilities:

• Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida, and any applicable State laws for financial centers located in other States.
• Complies with Reg E, BSA, OFAC, and CIP requirements such as reporting suspicious or unusual activity to manager.
• Fully supports in actions and words First Commerce's Vision, Mission, Core Values, and Service Standards.
• Performs other duties as assigned.

REQUIREMENTS:

• Considerable knowledge of principles and practices of HR administration.
• Superior oral and written communication skills.
• Excellent interpersonal, negotiation and coaching skills.
• Strong computer skills in a Microsoft Windows environment.
• General knowledge of various employment laws and practices.
• Ability to work with various departments and foster teamwork.
• Ability to work independently with minimal supervision.
• Skills in database management and record keeping.
• Ability to maintain the highly confidential nature of human resources work.
• Excellent organizational and follow up skills.
• Must be able to identify and resolve problems in a timely manner.
• Gather and analyze information skillfully.
• Ability to travel to multiple Financial Center locations within credit union footprint.

EDUCATION AND EXPERIENCE:

• A minimum of 3+ years of Human Resources experience over multiple functions required.
• Minimum of a bachelor's degree in Human Resources Management or related field is preferred.
• Credit union experience preferred.
• Professional certification in Human Resources PHR, SPHR, SHRM-CP, SHRM-SCP, CBP, or other HR, Compensation, and Benefits certification preferred.